Frequently Asked Questions

Every project is unique and requires a fresh approach, but most projects pass through the following project development cycle:

• Step 1: Requirement Gathering and Analysis
• Step 2: Consulting for the Right Solution
• Step 3: Wire framing and Designing
• Step 4: Development
• Step 5: Testing & QA
• Step 6: Support
• Step 7: Deployment

Vibidsoft has four (4) pricing models that cater to the unique requirements of different businesses. The segregation is to help our clients choose the model that best suits their budget. The pricing models are arranged into the following categories.

• Fixed Pricing Model
• Time & Material Model
• Dedicated Resources Model
• Hybrid Model

You can contact the team through e-mail, chat and telephonic conversations. In the case of hired developers, we advise our clients to fix a daily time for communication in order to ensure constant availability, although they are of course at your service throughout the working hours.

Yes, Vibidsoft does have a money-back policy in case the client is not thoroughly satisfied. However, we are very proud to report that with over 100 clients served, no client has ever asked to make use of this policy. To gain more information regarding this, you are welcome to contact our sales team for a discussion on the same.

• Web Development Services
• Web Design Services
• e-Commerce Website Development Services
• e-Commerce Web Design Services
• SEO & Internet Marketing Services
• Open Source Development Services – Magento, Drupal, Joomla, Moodle, Etc.
• Social Platform Development Services
• Support & Maintenance Services Across all Platforms

Vibidsoft has a very thorough and profession methodology. We do not consider a project complete until and unless A project is not deemed complete until proper documentation is provided. We believe it is our professional responsibility to provide well-documented code. It also helps us in future projects to enhance functionality if and when the Client requires it.

Yes, we do. Occasionally, a client wishes to keep project information personal and undisclosed. For such cases, we offer to sign a thorough Non Disclosure Agreement with the client. Additionally, due to the high level of professionalism in our employees and our security systems, your project information is always kept safe and secure.

Vibidsoft has highly customized and flexible payment terms for client comfort. For small scale projects, we accept 50% of the total cost upfront, while the remainder can be payed upon project completion.
In the case of larger and more complex projects, we create a project-specific custom payment sheet based on factors like project scope, requirements and delivery date.

Project completion date is affected by a number of factors like size, scope, requirements and complexity of the project. In the case of website development, the delivery schedule depends on the development platform, whether it is a static or dynamic website, etc. However, Vibidsoft provides excellent delivery schedules that are flexible based on client preferences.

Upon completion of the project, we send it for your approval on our testing servers for QA and testing. Once you approve the deliverables and complete the payment formalities, we deploy it to your live servers with more QA and testing. We do not levy additional charges for live deployment.

Upon delivery of the final payment, we transfer all rights to the project to you. It is solely your property and we reserve no rights to it. We also ask for your permission to use the project for our portfolio and case study.

The approach we use allows us to develop more reliable solutions in less time and with less developers, thus saving your time and budget. All our developers are highly skilled and experienced specialists. All the software projects we have been involved in have been successfully completed. We can be easily contacted at any stage of the development process – moreover, you follow this process right from the start and until you obtain a completed solution and can provide feedback thus being in full control.

We use an efficient change management procedure for any changes in the project. For minor ongoing changes in the running project, the changes are communicated to the project manager concerned, who gets them executed. If the changes are significant and can greatly add to the work-load that has been estimated at the beginning of the project, we scope creep the project again and submit the revised quote, for acceptance to the client.

We provide top-notch responsive design services at extremely competitive rates. Our responsive web designs are guaranteed to work on every mobile platform to utmost satisfaction.

Yes, we can. Our programmers and developers are well versed in a wide range of technologies and can provide assistance in the maintenance and further development of any website. Unless your website is built on a rare or obscure platform, we will most certainly be able to help you out.

Our working hours are from 9:30 IST to 19:00 IST, Monday through Friday, during which time the selected developer will work for you. However, we cater to special requests and make developers available to you during for your timezone, after subsequent discussions.

“Hire Dedicated Developer” is a unique concept in software outsourcing. Under this facility, you can setup your own offshore development team without any infrastructure or setup costs. The team works exclusively on your projects from a remote location, in our case from India. Geographical or timezone boundaries do not affect the progress and implementation of your project as the team can get in touch with you every day for task assignment and status reporting. You can hire one single developer or a team of developers, depending upon your project specifications, time limit and budget. Hence this powerful business model lets you expand your team as per requirements, at affordable costs and without any investments on infrastructure and hiring.

Yes, our developers are bound by their contract to maintain confidentiality regarding company affairs. They also sigh NDAs that have very strict penalty clauses.

No, our clients are not charged for a developers leaves or vacations except in the case of allotted company offs and national holidays.